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Why We Made Hey Help Fully BYOK (Bring Your Own Key)

By 15 July 2025July 21st, 2025No Comments

Most AI tools charge you again and again, for the same thing.

Use three apps. Get the same GPT-4 under the hood. Pay three times. That didn’t feel right. So at Hey Help, we took a different route:

We made it fully BYOK: Bring Your Own Key.

Instead of hiding the model behind our backend and quietly billing you for tokens, Hey Help lets you plug in your own API key from OpenAI, Google Gemini, or Anthropic Claude.

Yes, it sounds technical. But the upside? Surprisingly human.

What Is BYOK in AI Tools?

BYOK stands for Bring Your Own Key. Instead of charging you for AI usage behind the scenes, an app lets you plug in your own API key, giving you full control, transparent pricing, and instant access to the latest models.

What does BYOK mean?

BYOK means you connect your own AI provider account to the tool you’re using. In the case of Hey Help, you can:

  • Use your OpenAI, Anthropic, or Google Gemini API key

  • Avoid paying a markup for tokens

  • Share the same key across multiple apps

It’s a smarter way to use AI tools without hidden charges or vendor lock-in.

Why does HeyHelp use it?

Most AI apps bundle the cost of models like GPT-4 into their pricing.
That means you pay again for something you may already be paying for directly.

Hey Help chose a different approach to offer:

  • Transparency: You pay only what your provider charges

  • Fairness: No hidden fees or token markups

  • Freedom: Use whichever model you prefer, and switch anytime

BYOK vs bundled AI pricing: what’s the difference?

Feature BYOK (Hey Help) Bundled AI Tools
Model Access Direct via your own key Hidden behind vendor backend
Pricing What provider charges Often marked-up or opaque
Model Choice OpenAI, Anthropic, Gemini Usually limited
Speed to Try New Models Instant Delayed
Cost Control You set the budget Vendor controls it
Lock-in None High
Multi-tool Usage One key across apps Pay separately for each
Transparency Full Low

What are the benefits of BYOK?

Top 7 reasons to use BYOK with Hey Help:

  1. Pay what’s fair. No extra markup on tokens

  2. Use your favorite model: GPT-4, Claude, Gemini… your choice

  3. Instant upgrades: Try new models right when they launch

  4. Save money: Use one key across multiple tools

  5. Avoid lock-in: Switch providers anytime

  6. Control usage: Set budgets that match your needs

  7. Know what you’re paying for: Complete transparency

Do I need to be a technical user to use BYOK?

Not at all. BYOK is designed for simplicity. At Hey Help, we’ve made it easy for anyone, even non-technical users, to set up their own API key in just a few clicks.

All you need to do is:

  1. Choose your preferred AI provider (OpenAI, Google, or Anthropic)

  2. Generate your API key (it takes less than 10 clicks, we have step-by-steps for it)

  3. Paste it into Hey Help. And you’re done!

hey help byok

Is BYOK better for developers?

As the developers of Hey Help, we believe so. If you’re building or scaling an AI-powered tool, BYOK solves a lot of common problems:

  • No guessing how many tokens users will burn

  • No surprise bills from heavy users

  • No need to overprice just to protect margins

  • No limitations on features due to backend cost fears

With BYOK, pricing is predictable and infrastructure is simplified.

Real-Life Example: How BYOK Saves You Money

Let’s say you’re using:

  • A meeting notes app (using GPT-4)

  • A support assistant (using GPT-4)

  • Hey Help for email (also GPT-4)

Without BYOK:

  • Each tool charges you separately for GPT-4

  • You pay 3x for the same model

With BYOK:

  • You plug your GPT-4 key into all three

  • You pay once, directly to OpenAI

  • You control how and where tokens are spent

Who Should Use BYOK?

BYOK is perfect for:

  • People already paying for OpenAI, Gemini, or Claude

  • Teams using multiple AI tools

  • Builders who want transparency and scalability

  • Users who want control over their AI assistant

BYOK might not be for:

  • People just trying AI for the first time

  • Users who prefer bundled simplicity over flexibility

But as usage grows, BYOK saves more and gives you more control.

Final Thoughts: Is BYOK the Future of AI Tools?

BYOK gives users the freedom to choose their provider, control their budget, and avoid vendor lock-in. It also helps AI product builders create lighter, faster, more affordable tools.

At Hey Help, we believe in making AI:

  • Transparent

  • Flexible

  • Human-first

That’s why we built BYOK from day one.

Frequently Asked Questions (FAQ)

What is BYOK in AI?

BYOK stands for “Bring Your Own Key.” It means you use your own API key from providers like OpenAI, Google, or Anthropic in AI tools.

Is BYOK better than bundled pricing?

It gives you control, avoids double-charging, and lets you switch models anytime, all while saving money.

Does Hey Help support BYOK for OpenAI, Google Gemini, and Anthropic Claude?

Yes! Hey Help supports all three. You can plug in whichever one you prefer.

Do I need to be technical to use BYOK?

No. It’s as easy as copy-pasting an API key. We guide you step by step.

What if I don't have an API key?

You can create one for free or use a trial version depending on the provider. We help you choose what’s best for you in our setup guide.

Duda Timms

Duda is the co-founder of Hey Help and DragApp. With roots in mechanical engineering, Army service, and consulting across 3 continents, she pivoted from corporate life a decade ago to solve real-world productivity challenges. A remote work veteran, world traveler (40+ countries), and mom of two, she’s passionate about productivity and making Gmail and Google Workspace work smarter, not harder.