Absolutely not. The product is already mature, and just like we do with our main app Drag, we’ll be focusing on subscriptions going forward. Lifetime deals aren’t part of our long-term business model. This offer is just a small, controlled window. Nothing more.

We have absolutely no plans to run another lifetime deal. And in the unlikely case that anything like this ever happened, it would never be cheaper than this launch. Early customers would always stay fully grandfathered and protected. No exceptions.

This is a true lifetime deal: pay once, use forever. You’ll get full access to HeyHelp core features without any recurring fees.

The LTD plan includes everything you need to automate your Gmail inbox:
✅ AI drafts & replies — writes in your tone, ready to review and send
✅ Smart tagging & sorting — your inbox organised automatically
✅ Polite decline — turns down cold pitches and blocks future follow-ups
✅ AI knowledge — train the AI on do’s and don’ts, FAQ and your communication style
✅ Self-learning — HeyHelp learns from manual corrections
✅ Integration directly inside Gmail — no new app to learn
✅ Freedom to choose AI — switch anytime between OpenAI, Gemini, or Anthropic
✅ All upcoming improvements to these features

Yes, we offer a 30-day no-questions-asked refund policy.
If HeyHelp isn’t a good fit, just contact our support team within 30 days of purchase for a full refund.

Yes! All future updates to the included features and AI engine improvements are automatically available at no extra cost.
If we release entirely new products or modules in the future (for example, a standalone team dashboard or CRM integration), those may be part of separate paid tiers — but the LTD plan will always keep growing in value.

Yes, but only after the first 30 days. To make onboarding easy, your LTD includes 30 days of access to HeyHelp’s own API key, so everything works instantly.

After that grace period, the lifetime plan requires Bring Your Own Key (BYOK) with any supported provider (OpenAI, Gemini, or Anthropic).

You have full control over your usage and costs, and you can switch providers anytime. There are free and paid tiers available, and you can read more about it here.

Absolutely. You can upgrade your LTD, for more seats for example, as long as the lifetime offer is still live.
Once the LTD campaign closes, upgrades will only be available through our standard subscription plans.

We offer different packages to fit teams of all sizes. The only limit is the number of seats included in the package you choose.

There are no limits on the number of emails processed or AI actions (within fair usage). HeyHelp is built to scale with you.

Yes. We’ve passed the risk-based Google Cloud’s CASA (Cloud Application Security Assessment) Tier 2 security review, conducted by a Google-appointed firm. This assessment verifies robust security protocols like access control, secure key management, and adherence to OWASP, ISO 27001, and other standards. More about it can be found at: https://appdefensealliance.dev/casa.

In addition, we’re currently undergoing a SOC 2 Type II audit, which is on track for completion in Q1 2026.

No. We do not use your data to train any third-party or proprietary AI models. All processing happens within your account scope, and your content is not used to improve public models.

Data is processed and stored on secure servers located in the United States via trusted infrastructure partners (such as Google Cloud Platform and AWS). All storage is encrypted at rest and in transit.

All data transmitted between your device and Hey Help’s servers is encrypted using TLS (Transport Layer Security). This ensures that data in transit cannot be intercepted or tampered with.